Empowering Success Privacy Policy
Last Updated: 18 June 2026
1. Introduction
Empowering Success Ltd ("we", "our" or "us") is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, subscribe to our communications, attend our events, or engage with our coaching, consultancy, training and leadership development services.
We are committed to handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Empowering Success Ltd is the Data Controller responsible for your personal information.
Contact Details:
📧 Info@Empowering-Success.co.uk
🌐 www.Empowering-Success.co.uk
ICO Registration Number: ZA519702
3. Information We Collect
We may collect and process the following information:
Information you provide directly
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Name
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Email address
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Telephone number
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Business or organisation details
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Job title
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Information provided through contact forms
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Information provided when booking events, programmes or services
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Information contained within emails, messages or other communications
Information collected automatically
When you visit our website, we may collect:
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IP address
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Browser type and version
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Device information
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Website usage data
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Pages visited
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Referral sources
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Cookies and similar technologies
4. How We Use Your Information
We use your personal information to:
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Respond to enquiries and requests
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Deliver coaching, consultancy, training and development services
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Manage bookings and registrations
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Communicate with clients and programme participants
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Provide customer support
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Improve our website and services
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Maintain security and prevent fraud
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Comply with legal and regulatory obligations
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Send marketing communications where you have requested or consented to receive them
We only process personal information where we have a lawful basis for doing so.
5. Marketing Communications
We may send occasional updates, newsletters, event invitations and information about our services where:
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You have requested information from us;
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You have consented to receive communications; or
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We have another lawful basis to contact you.
You may unsubscribe or opt out at any time by contacting us or using the unsubscribe link included in our emails.
6. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third-party providers where necessary to operate our business, including:
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Website hosting providers
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Email and communication platforms
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Payment providers
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Event management systems
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Professional advisers
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Regulatory authorities where required by law
All third parties are expected to keep your information secure and process it only for legitimate business purposes.
7. International Transfers
Some of our service providers may process data outside the United Kingdom.
Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting and reporting requirements.
When information is no longer required, it will be securely deleted or anonymised.
9. Security
We take reasonable technical and organisational measures to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.
However, no method of transmission over the internet can be guaranteed to be completely secure.
10. Your Rights
Under UK data protection law, you have the right to:
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Access the personal information we hold about you
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Request correction of inaccurate information
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Request deletion of your personal information where appropriate
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Restrict or object to certain processing activities
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Request transfer of your information where applicable
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Withdraw consent where processing is based on consent
Requests are normally free of charge.
To exercise any of these rights, please contact:
📧 Info@Empowering-Success.co.uk
We may request proof of identity before responding to certain requests.
11. Data Protection Complaints
We are committed to protecting your personal information and respecting your privacy rights.
If you have any concerns about how we collect, use, store or process your personal data, please contact us in the first instance:
📧 Info@Empowering-Success.co.uk
We will:
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Acknowledge receipt of your complaint within 30 days;
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Investigate your concerns fairly and thoroughly;
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Respond without unjustifiable or excessive delay; and
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Clearly communicate the outcome of our investigation and any actions taken.
If you are dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Information Commissioner's Office (ICO)
📞 0303 123 1113
We would appreciate the opportunity to address your concerns before you approach the ICO and encourage you to contact us first wherever possible.
12. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand website usage and enhance user experience.
You can control or disable cookies through your browser settings.
For further information about cookies, please refer to our Cookie Policy where available.
13. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies before providing personal information.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page and will take effect immediately upon publication unless otherwise stated.
We encourage you to review this Privacy Policy periodically.
15. Contact Us
If you have any questions about this Privacy Policy or how we process personal information, please contact:
Empowering Success Ltd
📧 Info@Empowering-Success.co.uk
🌐 www.Empowering-Success.co.uk
ICO Registration Number: ZA519702
